OUR STORY
From the very first day we opened our doors in Durban in May 2007, our mantra at WOLA MTN has been this: we give service a face.
Our guarantee to our customer is that we will always go the extra mile for them. We continue to encourage our staff to always work with our Core Values (WOLA’s version of the Ten Commandments) in mind.
We are extremely proud of our partnership with MTN and have never questioned their position in the market. Our experience partnering with them has shown us that the combination of their products, pricing and network – both voice and data - make them the market leaders among mobile networks in South Africa.
It’s for this reason that we offer our clients the complete range of contract and prepaid products that are available on the MTN network. We trade under the name WOLA MTN by choice, not requirement.
WHY CHOOSE WOLA MTN
We Give Service a Face
Love your cellphone or hate it, your cellular experience is probably one of most important areas in your day to day life. By “giving service a face” we try and make sure that your device, package and most importantly, your budget, is best matched to your needs. We believe that we have achieved our goal if we leave our customers feeling like we have given them one less thing to worry about.
We assure you that our services cost you nothing. For clarity, you pay us what you would pay without the extra service we offer. At WOLA MTN, the purpose of our business model is to keep you as our client.
We look forward to proving this to you.
Get a Unique Customer Experience
We believe that being able to match our customers’ needs with a great end-product is one of our key strengths. We are able to look at our clients’ previous cellphone and data usage and, based on their unique cellular experience, we can build them an affordable and functional product that suits their unique requirements.
We stand so firmly behind this kind of customer experience, that we have created two custom products: WolaTalk© and WolaData© .
We Handle the Dirty Work
There is nothing more frustrating than queuing to see a consultant at a busy network store. At WOLA we understand that your time is a scarce and valuable asset, so we have committed to try and minimize the time you need to spend in-store by doing as much of the pre-work upfront as possible.
If you are one of our SME clients, we take this level of service one step further and, where possible, we come to you.
Ready to find out more?
Contact us today for more information